New · Comment Inbox

Engage where your audience is

One unified inbox for every comment on your posts. Read, reply, filter, and assign, all from inside RobinReach.

  • Works with your Facebook pages
  • Secure OAuth login
  • No credit card to try
robinreach.com/inbox
SJ
Sarah Johnson 2m

I love the new packaging! Where can I get the blue one?

ML
Marcus Lee 14m

Do you ship to Canada? Asking for a friend.

PS
Priya Shah 1h

Been using this for a month, five stars from me.

CR
Carlos Ramirez 3h

Just joined your newsletter, excited.

Why teams use Engage

Three things you will notice on day one

One unified inbox

See every comment on your published posts from connected channels in a single focused view.

Reply without switching tabs

Send responses straight from RobinReach. No more juggling Facebook tabs or native apps.

Never miss a mention

Per thread unread tracking shows exactly what is new since you last looked. Inbox zero is actually reachable.

Product preview

Your whole comment world on one screen

Threads on the left, the full conversation on the right. Scan what is new, reply inline, move on.

robinreach.com/en/inbox

All comments

All Unread Facebook
  • SJ
    Sarah Johnson 2m

    I love the new packaging! Where can I get the blue one?

  • ML
    Marcus Lee 14m

    Do you ship to Canada? Asking for a friend.

  • PS
    Priya Shah 1h

    Been using this for a month, five stars from me.

  • CR
    Carlos Ramirez 3h

    Just joined your newsletter, excited.

Spring collection is here

Facebook Page · 2h ago · 12 comments

SJ
Sarah Johnson 2m ago
I love the new packaging! Where can I get the blue one?
Just now You (Brand)
Thanks Sarah! The blue is in stock at our shop.
B
Reply as your page...
Built for daily use

Designed around how social teams actually work

Three small touches that turn comment chaos into a routine you can finish in minutes.

A thread view that respects your time

Every post shows up as its own thread with its own unread count. You scan once, click what matters, keep moving.

  • Threads sorted by latest activity
  • Visual unread indicators per thread
  • Expand a thread to see all comments in order
SJ
2m 4
ML
14m 2
PS
1h
CR
3h
ML
Do you ship to Canada?
Yes! Free shipping over $50 CAD.
B
Reply as your page...
Send

Reply inline, stay on task

On Bloom and Thrive you can respond directly from RobinReach. No tab switching, no retyping, no lost context.

  • Reply box right where you are reading
  • Posts as your Facebook page identity
  • Works for top level comments and replies

Delegate cleanly on Thrive

Thrive

Assign a thread to the teammate who should handle it. Clear ownership, nothing gets forgotten.

  • Pick any teammate on your account
  • Filter by threads assigned to you
  • Available on the Thrive plan
Assign thread to
AR
Alex Rivera
Community Lead
Assigned
MC
Morgan Chen
Social Manager
Assign
JP
Jamie Park
Customer Success
Assign
How it scales with your plan

The right level of access for every team

Engage grows with you. Start reading conversations, then unlock reply, filters, and team assignment as you scale.

Seed

Not included

Great for getting started with publishing. Engage unlocks on Sprout and above.

Sprout

View comments

See every comment on your posts in one inbox. Read only, so you can monitor conversations without distraction.

  • Unified comment inbox
  • Per thread unread tracking
Most Popular

Bloom

Reply + filters

Everything in Sprout, plus reply to any comment directly and filter by unread status or platform to stay focused.

  • Everything in Sprout
  • Reply to comments inline
  • Unread and platform filters

Thrive

Assign to team

Everything in Bloom, plus assign comments to specific teammates so nothing falls through the cracks.

  • Everything in Bloom
  • Assign threads to teammates
  • Delegate conversations
How it works

Three steps to inbox zero

Set it up once, stay on top of every conversation from then on.

1

Connect Facebook

Authorize once. RobinReach starts collecting comments on your published posts automatically.

2

Read and reply in one place

Open Engage from the sidebar. Every post with comments appears as a thread, then reply inline.

3

Delegate on Thrive

Assign threads to teammates so the right person handles the conversation.

Platform coverage

Available on Facebook today, more coming

Engage launches with Facebook page comments. Instagram, LinkedIn, and X are next on the roadmap.

Facebook Live
Instagram Soon
LinkedIn Soon
X (Twitter) Soon
Common questions

Questions before you start

Everything you need to know about Engage.

Do I need to reconnect my Facebook pages?

Yes. Your Facebook pages must be reconnected so Engage can request the additional permissions needed to read and reply to comments on your posts.

Which plans include replies?

Reply capability is included on Bloom and Thrive. Sprout users can see every comment but cannot send replies from RobinReach.

How far back does the inbox go?

Engage focuses on comments posted after you turn it on. Older comments on existing posts are imported when the post is first opened.

Can my whole team use Engage?

Yes. Any teammate on your plan with access to a connected page can see the inbox. On Thrive you can also assign threads to specific teammates.

Is there a storage limit on comments?

No per account limit. Engage keeps your comment history for as long as your subscription is active.

Start engaging with your audience

Connect Facebook and open your first Engage inbox today.